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Information Systems Supervisor (SQL Database Administrator) at in Pasir Ris October 2017

The Database Analyst interacts with functional representatives, business analysts, data analysts, data architects, Systems Administration and Programming, and Applications Development project teams to assist with satisfying database operations requirements for supporting the effective storage and retrieval of data. He/She works with supervision on one or more databases of low to moderate complexity. This position interacts with the Data Modeler to create and maintain basic physical databases. He/She assists with administering and maintaining the enterprise’s production and development databases.

The Database Analyst utilizes database management tools to assist with monitoring performance metrics and allocating database resources for achieving optimum database performance. He/She supports database back-up and recovery procedures for the enterprise’s databases.

Contributes to Database Operations Management
-Assists with SQL database management system support activities to ensure the effective storage and retrieval of data.
-Assists with implementation and modification of physical data models to create physical data structures.
-Supports the utilization of database management system software and tools to monitor performance.
-Monitors database performance metrics to identify issues and to assist with fixes for improving efficiencies.
-Assists with installation, configuration and deployment of software programs and patches to ensure software tools are maintained to meet business requirements.
-Provides on-call support and coverage to ensure continuity of business operations.
-Sets up and deploys database management scripts and jobs to ensure efficient database operations and business continuity.

Assists with I.S. Projects
-Conducts systems and requirements analyses to identify project action items.
-Contributes to task lists and cost and time estimates to support project plan development.
-Performs assigned functions and tasks to meet project plan and quality review requirements.
-Records, updates, and monitors assignment deviations to ensure effective resolutions.
-Raises issues as appropriate to support effective resolutions.
-Monitors assignments to ensure I.S. governance, standards, and policies compliance.

Supports Data Quality
-Assists with basic data analyses to identify data anomalies and suggest potential fixes.
-Assists with applications reviews to identify needs and to implement data improvements.
-Provides basic analyses of key business processes to assist users with improving database operations.
-Implements data solutions to support applications and ensure compliance with UPS standards

Applies Database Knowledge
Demonstrates some advanced knowledge of database design principles; works with users to define requirements with minimal oversight from others; defines user rights; describes security measures, such as passwords, firewalls, and access rights based on user requirements; describes information
organization, such as classes, links, records, and fields.

Applies Disaster Recovery Knowledge
Demonstrates basic knowledge of theories supporting disaster recovery planning; demonstrates understanding of continuance plan for own application or function; executes existing disaster recovery plans in case of outage; escalates issues if critical applications are at risk.

Applies Information Systems Knowledge
Demonstrates an understanding of the strategy, structures, processes and procedures of the enterprise in its relationship with the business and its activities; identifies business representatives affected by information systems with some assistance.

Applies Internal Systems Knowledge
Applies working knowledge of products, services, and system functionality and mechanics for internal systems; utilizes internal system knowledge and problem solving techniques to define problems, business needs or process improvements for internal systems; understands and clearly articulates internal business processes (e.g. system requirements, training) for systems; leverages knowledge of internal systems to develop business cases for future system/process enhancements; develops measures for determining effectiveness of solution (e.g. production support, system testing).

Assesses Business Needs
Identifies current and future needs of the customer or business; understands how business needs dictate the project’s requirements, project direction, business objectives, and resource allocation; makes recommendations on the solutions-design phase of the project.

Develops Data Standards
Follows standard guidelines to update existing standards; provides input into developing data standards with some assistance from others; reviews customer data to ensure consistent and widespread use of data standards.

IT - Knowledge of Physical Database Implementation & Support
Demonstrates some advanced knowledge of physical database support and monitoring; builds and maintains database objects of moderate complexity; demonstrates detailed understanding of at least one application physical database design and processes; works with users and others to understand moderately complex physical design requirements with minimal oversight from others; demonstrates moderate level of understanding of appropriate back-up and recovery techniques and physical database security skills and standards; monitors moderately complex physical databases and tools in one physical database technology area.

IT Processes, Methods and Tools
Demonstrates proficiency in the use of at least one system tool or utility and working knowledge of several other types of system tools or utilities; develops, administers, and/or supports systems and applications processes with limited assistance; measures the capabilities of individual system tools to satisfy development, support, and process needs.

Technology Knowledge
Recognizes the basic impact of technology on UPS business, services, and processes; identifies technological barriers in achieving desired objectives; maintains appropriate breadth and depth of technological knowledge for current work assignment.

Job Requirements:

  • Minimum Bachelor's Degree in Computer Science or related discipline. Master is preferred.
  • Minimum 4 years of experience in SQL server DB Performance and Fine tuning
  • Experience in Database high availability solutions, application deployment and support
  • Possess excellent oral and written communication skills in English
  • Meticulous & organized with good problem-solving and trouble-shooting skills
  • Experience in the supply chain logistics industry will be an added advantage

Workplace Location(s):

D17 Loyang, Changi

Available Programme(s):
  • Career Support Programme (CSP)

Job Category:
  • Logistics / Supply Chain

    • Freight forwarding, packing and crating services
Employment Type:

    • Full Time
Working Hours:
  • 5 day work week
Shift Pattern:
  • Day Shift

  • S$4,400.00-S$6,200.00
Job Level:

    • Executive
Min. Years of Experience:
  • 4

No. of Vacancies:1

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